Please open up your package upon arrival. After examining and receiving your products, and for any reason you are not satisfied with your food products, you may exchange it for any product of equal value, or receive a full refund.
In our efforts to continually improve our products, we do require that you call us and discuss any problem you had with the products you received. Do not ship any product back to us without authorization to do so.
Due to our strict security and health inspection requirements, all food mixes sent back to us will be discarded. We do not resell any food mixes that have been returned. In addition, we request that you return any empty package for another item or refund. All hot sauces, Salsa, Barbecue sauces must be returned with seal unopened and not tampered with.
We take great pride in making sure that all of the information we receive from you is kept private. Your email & credit card information is processed via security through our secured gateway. Email is not shared or sold under no condition.
We do send out a monthly newsletter about promotions,new products, sales, and featured products.